This Privacy Policy explains how 1pk collects, uses, stores, and protects personal data belonging to registered players and visitors. By using the 1pk platform you consent to the practices described in this policy.
All data transmitted between your device and 1pk is protected by SSL encryption.
1pk does not sell or rent your personal data to third-party marketers under any circumstances.
You have the right to access, correct, and request deletion of your personal data at any time.
Payment data (JazzCash, Easypaisa, bank details) is handled via secure encrypted channels only.
1pk only collects data that is necessary to operate the platform, verify identity, and comply with legal obligations.
You can manage cookie preferences via your browser settings. Functional cookies essential to the platform may not be disabled without affecting service quality.
1pk.one ("1pk", "we", "us", "our") operates an online casino and sports betting platform accessible at https://1pk.one. 1pk acts as the data controller in respect of the personal data of its registered players and website visitors. This Privacy Policy sets out the basis on which personal data collected by 1pk, or provided by you, will be processed.
This policy should be read alongside the 1pk Terms & Conditions and Responsible Gaming Policy.
1pk collects the following categories of personal data from players and platform visitors:
2.1 Identity Data. Full legal name, date of birth, CNIC or passport number, and nationality as provided during account registration and KYC verification.
2.2 Contact Data. Pakistani mobile number, email address, and (where provided) residential address.
2.3 Financial Data. Details of your chosen payment methods, including mobile wallet identifiers (JazzCash, Easypaisa), bank account or IBAN information, and transaction histories. 1pk does not store full card numbers; card payment data is processed by certified third-party payment processors.
2.4 Technical Data. IP address, browser type and version, device type, operating system, time zone, and other technical identifiers collected automatically when you access the platform.
2.5 Usage Data. Information about how you use 1pk, including pages visited, games played, session durations, bet histories, bonus claims, and casino lobby navigation patterns.
2.6 Communications Data. Records of communications between you and 1pk customer support, including live chat transcripts and email correspondence.
2.7 KYC Documents. Copies of identity documents, proof of address documents, and payment method verification documents submitted in support of account verification requirements.
1pk collects personal data through the following means:
1pk uses your personal data for the following purposes:
1pk processes personal data on the following legal bases:
Contract performance: Processing necessary to fulfil our obligations under the player account agreement, including account creation, payment processing, and support services.
Legal obligation: Processing required to comply with KYC, anti-money laundering regulations, responsible gaming requirements, and other applicable legal obligations.
Legitimate interests: Processing for fraud prevention, platform security, and the improvement of our services, where such processing does not override your fundamental rights.
Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time by contacting support or updating your account preferences.
1pk does not sell or rent your personal data to third parties. 1pk may share your personal data with the following categories of recipients in the circumstances described:
6.1 Service Providers. Third-party vendors engaged by 1pk to provide platform services, including KYC verification providers, payment processors (including those handling JazzCash, Easypaisa, and bank transactions), fraud detection services, and IT infrastructure providers. These vendors process data solely on 1pk's instructions and are contractually bound to appropriate data protection standards.
6.2 Game Providers. Where technically necessary, limited technical identifiers (such as a session token) may be shared with certified game software providers (such as Pragmatic Play, JILI, PG Soft, Ezugi) to facilitate game sessions. These providers do not receive your full personal profile.
6.3 Regulatory & Legal Disclosure. 1pk may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by law, court order, or regulatory direction. This includes reporting obligations under applicable anti-money laundering legislation.
6.4 Business Transfers. In the event of a merger, acquisition, or sale of substantially all assets of 1pk, personal data held by 1pk may be transferred to the acquiring entity, subject to equivalent privacy protections.
1pk retains personal data for as long as your account remains active and for such additional period as is required to fulfil legal, regulatory, and contractual obligations. In practice:
Where data is no longer required for any applicable retention purpose, 1pk will securely delete or anonymise it.
Subject to applicable law, you have the following rights in respect of your personal data held by 1pk:
To exercise any of the above rights, contact 1pk support via live chat or at [email protected]. Requests will be responded to within 30 days of receipt.
The 1pk platform uses cookies and similar tracking technologies to operate essential platform functions, maintain your session, and analyse usage patterns. The following cookie categories are in use:
You can control non-essential cookies through your browser settings. Note that disabling cookies may affect the functionality of certain platform features.
1pk implements industry-standard technical and organisational security measures to protect personal data against unauthorised access, loss, or disclosure. These measures include:
While 1pk takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials.
The 1pk platform is strictly intended for adults aged 18 years and over. 1pk does not knowingly collect personal data from persons under the age of 18. If 1pk becomes aware that a minor has provided personal data or registered an account, that account will be immediately closed and associated data deleted in accordance with our data retention obligations. If you have reason to believe that a minor has registered on the platform, please contact 1pk support immediately.
The 1pk platform integrates with third-party services to deliver game content and payment functionality. These third parties operate under their own privacy policies and data handling practices. 1pk is not responsible for the privacy practices of third-party game providers, payment processors, or other external service providers. You are encouraged to review the privacy policies of any third-party services that process your data in connection with your use of 1pk.
1pk may update this Privacy Policy from time to time to reflect changes in legal requirements, platform features, or data processing practices. Material changes will be communicated to registered players via email or an in-platform notice. The date at the top of this policy indicates when it was last revised. Your continued use of the 1pk platform following notification of changes constitutes acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 1pk, please contact us through the following channels:
Email addresses above are provided as plain text for reference only and are not clickable links.
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